Anish Batta

Division Manager, Leica Microsystems

Aman Grover

Head – Digital Marketing & Online Bharti Airtel Limited

Vish Ramakonkar, Ph.D

Principal Consultant (CRM, Analytics, Big Data)

Colin Taylor

Customer Experience Consultant, The Taylor Reach Group, Inc.

ELI D. Goldstein

founder and managing partner Customaline (Proprietary) Ltd

John A. Goodman

Vice Chairman, Customer Care Measurement and