Rajib Sen

‎CX Head at Citibank India

Sanjay Verma

Associate Professor, IIM Ahmadabad

Vikas Gujral

Director & Chief Operating Officer, Max Bupa Health Insurance New Delhi,

Vikas Thakkar

CRM & E-Business Process Effectiveness, FMC Corporation, Bengaluru Area, India

Sonia Bhatia

Head of Customer Experience Piramal Enterprises Limited, India

Ajay Nambiar

Head at L&T Realty Mumbai, India

Alok Kumar

Head, National Service Delivery, Aircel