Peter C. Verhoef

Prof. Director, University of Groningen Business School (UGBS)

Atul Parvatiyar

Co-Founder & CEO iCRM(Institute for Customer

James Daniels

Customer Engagement Manager SAP Ariba, Greater Atlanta

Tim Coltman

Dean, The University of Waikato, Hamilton NZ, Hamilton, New

Professor Pennie Frow

Professor The University of Sydney

Sunil K Goyal

Managing Director & Fund Manager, YourNest Venture Capital,

Adrian Payne, Ph.D.

Professor of Marketing at UNSW Business School,

Rachna Nath

Area Transformation and Strategy Lead Microsoft

Diane Magers

CEO Customer Experience Professionals

Mike Atkin

Chairman at Customer Strategy Network, Warwickshire, United Kingdom

Robert Moerland

Global Head of Business Development, Amadeus Loyalty, Amadeus IT Group,Zurich, Switzerland.

Gerald J. Gorn PHD

Co-Director of Asian Centre for Branding & Marketing Chair Professor of Marketing

Satish Jayachandran

James F. Kane Professor of Marketing & Business, University of South Carolina

Manish Dureja

Managing Director JetPrivilege

Ram Janakiraman, Ph.D

Professor of Marketing & Business Partnership, University of South Carolina

Dilpreet Singh

Head, CRM and Business Analytics, The Oberoi Group, New Delhi, India

Pavwan Chhabra

Vice President & Head -Institutional Business Aditya Birla Finance Ltd, Mumbai, India

Tushar Kaul

Head – IT Toshiba India

Anil V. Pillai

Director, Terragni Consulting Pvt Ltd, India

Vinita Sahay, Ph.D

Professor in Indian Institute of Management, Raipur

Francis A. Buttle, Ph.D, FCIM

Professor Macquarie Graduate School of

Alok Kumar Rai MBA, Ph.D

Banaras Hindu University, Varanasi,India

Raj Mruthyunjayappa

Managing Director, Campus Management Corporation,

Anne Cramer, CCXP

Co-Founder of suitecx®

Mohamed Latib, Ph.D

Founder & CEO CX University, USA

Anurag Batra

Chairman & Editor-in-Chief BW| Businessworld Media Group

Mohan Lal Agarwal, Ph.D

Professor and Director,MENA COLLEGE OF MANAGEMENT Dubai, United Arab Emirates

Rajan Varadarajan, Ph.D

Distinguished Professor of Marketing Texas A&M University

Mohamed Latib, Ph.D

Founder & CEO CX University, USA

V. KUMAR, Ph.D

Chairman & CEO, Innovative Marketing Consultants